Shipping policy
Shipping Policy
We’re so glad you’re here. Below you’ll find everything you need to know about how and when your order will arrive. If you have any questions, we're always just an email away.
📦 Order Processing
Orders are typically processed within 2 to 5 business days after payment is received. Because we work with a variety of trusted suppliers, your order may arrive in multiple shipments depending on what you purchased.
As soon as each item ships, we’ll email you tracking information so you can follow along.
🚚 Estimated Shipping Times
United States:
• Standard Shipping: 5–10 business days
• Tracking is included with all shipments
International Shipping:
• Delivery timelines vary by destination and customs clearance
• Please note: Some items may not be eligible for return if shipped outside the U.S. (see our Return Policy for full details)
🌍 International Customers
We do offer international shipping where available. Customs delays, import taxes, or duties may apply depending on your location and are the responsibility of the customer.
Some products may not be available for international delivery due to supplier restrictions.
📬 Tracking Your Order
As each part of your order ships, we’ll send tracking updates directly to your inbox. Be sure to check your spam or promotions folder if you don’t see it.
Still need help? Email us at 13fridaysofficial@gmail.com— we’re happy to assist.
📦 Split Shipments
Because we work with multiple suppliers, your order may arrive in separate packages. Don’t worry — this is completely normal, and you’ll receive tracking info for each shipment as it goes out.
❗ Delays & Issues
We always aim to ship quickly and reliably, but delays can sometimes happen due to weather, carrier disruptions, or high demand. If your order is significantly delayed or marked as delivered but hasn’t arrived, please contact us and we’ll look into it for you.
💌 Need Help?
If you have questions about your shipment, tracking, or delivery timeline, reach out anytime at 13fridaysofficial@gmail.com. We’re here to help every step of the way.